> ## Documentation Index
> Fetch the complete documentation index at: https://docs.levelset.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Positional Excellence Overview

> How to track team performance with positional ratings

# Positional Excellence

Positional Excellence lets you rate team members on how well they perform in specific positions. Use it to identify strengths, track progress, and guide development.

## How It Works

### Positions

A position is a specific job someone does, like:

* **Front of House (FOH)**: Register, Drive-Thru, Dining Room, Drinks
* **Back of House (BOH)**: Grill, Prep, Fries, Expeditor

Your organization defines which positions exist and what they're called.

### Rating Criteria

Each position has **5 criteria** that define what good performance looks like. For example, a Register position might be rated on:

1. Speed
2. Accuracy
3. Guest Interaction
4. Menu Knowledge
5. Payment Handling

### Rating Scale

When you rate someone, you score each criterion from 1-3:

| Score | Label       | What It Means                     |
| ----- | ----------- | --------------------------------- |
| **1** | Not Yet     | Still learning, needs improvement |
| **2** | On the Rise | Making progress, getting better   |
| **3** | Crushing It | Consistently excellent            |

## Viewing Ratings

### How to Access

1. Click **Positional Excellence** in the navigation menu
2. The dashboard shows all employees with their ratings

### What You'll See

The main table shows:

* **Employee name and role**
* **Average rating** across all criteria
* **Color indicator** (red/yellow/green based on performance)

Click the arrow next to any employee to expand and see their detailed ratings.

### Switching Views

Use the tabs at the top to change what you see:

| Tab                  | What It Shows                           |
| -------------------- | --------------------------------------- |
| **Overview**         | All employees with summary ratings      |
| **Employee Ratings** | Detailed breakdown by position          |
| **Leadership View**  | Ratings organized by who submitted them |

### Filtering

* Use the **FOH/BOH toggle** to show only front or back of house positions
* Use the **search box** to find specific employees
* Use **position dropdowns** to focus on one position

## Understanding the Colors

Ratings are color-coded to make it easy to spot performance levels at a glance:

* 🟢 **Green** - Crushing It (high performer)
* 🟡 **Yellow** - On the Rise (developing)
* 🔴 **Red** - Not Yet (needs attention)

The specific score thresholds for each color are configured in your organization settings.

## Rolling Averages

Levelset calculates averages based on the **last 4 ratings** for each position. This means:

* Recent performance is weighted more heavily
* One bad day doesn't ruin someone's score
* Improvement shows up quickly in the numbers

## Classic View

For a spreadsheet-style view of ratings:

1. Click **Go to Classic View** on the Positional Excellence page
2. Or navigate directly to `/positional-excellence-classic`

The classic view is great for:

* Printing for meetings
* Displaying on a screen
* Quick visual comparison across the team

## Next Steps

<CardGroup cols={2}>
  <Card title="Submit Ratings" icon="pen" href="/positional-excellence/submitting-ratings">
    Learn how to rate team members
  </Card>

  <Card title="Classic View" icon="table" href="/positional-excellence/pea-classic">
    Use the spreadsheet-style view
  </Card>
</CardGroup>