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A scoreboard is a screen of goal cards, laid out for a TV in the store, so the team sees today’s counts and the store’s results without opening the dashboard. A scoreboard can also carry today’s setup (Levelset’s plan of who works which position) for one zone and a message. Tallies logged anywhere update the scoreboard at once. Open Performance > Goals and click the Scoreboards tab; each store has its own scoreboards. If the tab shows a notice instead, the feature is not on for your organization; ask your manager.

Create a scoreboard

Click New scoreboard, name it (for example “Front counter”) and click Create. The scoreboard opens empty as a 16 by 8 grid. Rename and Remove sit at the top right. Each scoreboard is a tab above the grid; click one to switch.

Add goal cards

Click Edit, then Add a goal. Search or scroll the cards, each a preview of how the goal will look, and click one to place it in the first free space. Click Done when finished; the layout saves as you go.
A scoreboard in Edit mode: goal cards down both sides with their drag handles, 1×2, 2×2 and 4×4 size bars and remove buttons, a message card and the setup card in the middle, with Add custom, Add a goal and Done at the top
While editing, each card has a drag handle to move it (the other cards flow around it), a size bar with 1×2, 2×2 and 4×4, and an × to remove it. Click the card itself to open Change goal and swap in a different goal. A card’s subtitle is its timeframe, and it is a menu: a leading goal offers Today, This week, This month and longer windows up to Past year; a lagging goal starts at its own period, so a monthly goal offers This month, Last 3 months and Last 12 months. On Today a leading card shows the count against the target as rectangles; on a longer timeframe it shows days won against days finished, with the won rate at 4×4. A lagging card shows the latest result, the change against the period before, and a trend line, or a meter on the goal’s scale when there is one result. The status word on a card (On target, Near target, Below target or No data yet) is the scoreboard’s own reading, worked out from the card’s timeframe with its own thresholds, so it can differ from the status the Goals page shows for the same goal.

Add the setup or a message

In Add a goal, the last card is Setup: today’s setup for one zone, drawn exactly as the setup page shows it. Place it, then pick the zone from the Setup menu on the card and drag its right or bottom edge to resize it a block at a time. Add custom places a message card. Type straight into it; the toolbar offers Bold, Italic and a text size (S, M, L). It resizes like the setup card. A message left blank does not show on the TV.

Show it on a TV

Two ways, both from the scoreboard:
  • The corner-arrows button (Show on a screen) puts this browser into full screen: the scoreboard alone, with the date and clock in the bar. Exit leaves it.
  • Open on a TV opens the scoreboard in a new tab as a page of its own, with no dashboard around it. Copy the link, open it on the TV’s browser, and sign in with a Levelset account that can see this store. Leave it open: tallies appear as they are logged, the day rolls over at midnight, and a layout change made on the dashboard reaches the screen within a minute without a reload.

Who can do what

If a button described on this page is missing for you, this table names the permission behind it. If you’re missing something here, ask whoever manages roles in your organization.

Common questions

The scoreboard says No room to grow that way. Move or shrink the cards beside it first.
No. A scoreboard belongs to the store picked at the top of the dashboard and shows that store’s goals and setup.
The TV page re-reads the layout once a minute. Wait a minute, or reload the page.
No. The TV page shows the scoreboard only.